RiverRock Mortgage Investment Company (MIC) is a leading and trusted non-banking lender in Ontario. Our team works to provide mortgage alternatives to brokers and a fixed-income source for investors. Our mission is simple: Offer our investors an opportunity to invest in shares in a profitable and a highly marketable residential mortgage portfolio, while providing brokers with mortgage solutions.
We are currently looking for a Receptionist to join our growing team. Reporting to on site Management, the Receptionist will respond to all incoming calls, greet and direct all visitors, answering inquiries in a positive and professional manner.
- Answer all incoming calls, and respond to caller's inquiries in a positive, professional manner
- To greet, assist and direct all visitors To redirect calls as appropriate and take clear, concise messages when required
- Respond to emails in a timely manner.
- To pick up and sort internal mail
- To prepare packages and arrange courier pick up;
- To maintain a clean, safe, fully stocked and well organized reception area
- To assist with projects as required by other administrative support
- Other duties as assigned.
What We Look For
- Must be able to work well with telephone systems.
- 1-2 years of customer service experience preferred.
- Comfortable working in a fast-paced environment.
- Highly organized and detail focused
- Ability to handle multiple tasks at once, work under pressure, and meet deadlines
- Must bring a positive attitude.
- Must have excellent communication skills.
- Must be comfortable with computers and technology systems (Microsoft Office Word, Excel, PowerPoint, E-Mail)
- Pleasant and engaging phone manner.
- Above average interpersonal, oral and written communication skills
- Must exhibit professional and polished telephone manner
- Excellent customer service skills.
- Previous experience in reception is considered an asset
What We Offer
- Competitive compensation plan and health and dental insurance.
- An incredible opportunity for advancement within the organization.
- A fun place to work!
Job Type: Full-time