RiverRock Mortgage Investment Company (MIC) is a leading and trusted non-banking lender in Ontario. Our team works to provide mortgage alternatives to brokers and a fixed-income source for investors. Our mission is simple: Offer our investors an opportunity to invest in shares in a profitable and a highly marketable residential mortgage portfolio, while providing brokers with mortgage solutions.

We are currently looking for a Receptionist to join our growing team. Reporting to on site Management, the Receptionist will respond to all incoming calls, greet and direct all visitors, answering inquiries in a positive and professional manner.

Key Responsibilities

  • Answer all incoming calls, and respond to caller's inquiries in a positive, professional manner
  • To greet, assist and direct all visitors To redirect calls as appropriate and take clear, concise messages when required
  • Respond to emails in a timely manner.
  • To pick up and sort internal mail
  • To prepare packages and arrange courier pick up;
  • To maintain a clean, safe, fully stocked and well organized reception area
  • To assist with projects as required by other administrative support
  • Other duties as assigned.


What We Look For

  • Must be able to work well with telephone systems.
  • 1-2 years of customer service experience preferred.
  • Comfortable working in a fast-paced environment.
  • Highly organized and detail focused
  • Ability to handle multiple tasks at once, work under pressure, and meet deadlines
  • Must bring a positive attitude.
  • Must have excellent communication skills.
  • Must be comfortable with computers and technology systems (Microsoft Office Word, Excel, PowerPoint, E-Mail)
  • Pleasant and engaging phone manner.
  • Team-oriented.
  • Above average interpersonal, oral and written communication skills
  • Must exhibit professional and polished telephone manner
  • Excellent customer service skills.
  • Previous experience in reception is considered an asset


What We Offer

  • Competitive compensation plan and health and dental insurance.
  • An incredible opportunity for advancement within the organization.
  • A fun place to work!


Job Type: Full-time