Thank you for choosing RiverRock MIC.
Please contact our mortgage customer service department with customer service inquiries:
- Discharges (Please have your lawyer contact customer service for a discharge statement)
- Early payout or lump sum payments
- Payment date changes
- Making up missed payments or payment deferrals
- Insurance issues
- Payment issues
Please include your mortgage number and property address in any correspondence. Our mortgage administration department is available Monday through Friday, 9 a.m. to 5 p.m., excluding holidays. While we strive to acknowledge all questions within four hours of receipt, we appreciate your patience during high-volume periods.
To contact our mortgage administration department, please contact:
Laura De la Ossa
Nicole De Caires
If you need to increase or refinance your mortgage, please contact email@example.com
For further inquiries please contact us directly via email or phone at firstname.lastname@example.org or (416) 504-1886