CONTACT US

EXISTING BORROWERS

Thank you for choosing RiverRock MIC.

Please contact our mortgage customer service department with customer service inquiries:

  • Discharges (Please have your lawyer contact customer service for a discharge statement)
  • Renewals
  • Early payout or lump sum payments
  • Payment date changes
  • Making up missed payments or payment deferrals
  • Insurance issues
  • Payment issues

Please include your mortgage number and property address in any correspondence. Our mortgage administration department is available Monday through Friday, 9 a.m. to 5 p.m., excluding holidays. While we strive to acknowledge all questions within four hours of receipt, we appreciate your patience during high-volume periods.

To contact our mortgage administration department, please contact:

Belinda Hughes

Director, Mortgage Administration

647-797-3991

belinda@riverrockmic.com

Laura De la Ossa

Mortgage Administrator

647-797-3819

laura@riverrockmic.com

Nicole De Caires

Mortgage Administrator

647-557-3679

nicole@riverrockmic.com

Karen Bush

Mortgage Administrator

647-748-1884

karen@riverrockmic.com

If you need to increase or refinance your mortgage, please contact admin@riverrockmic.com

For further inquiries please contact us directly via email or phone at admin@riverrockmic.com or (416) 504-1886