---
title: RiverRock MIC offers mortgage alternatives and private lending
---

### CONTACT US

### EXISTING BORROWERS

Thank you for choosing RiverRock MIC.

Please contact our mortgage customer service department with customer service inquiries:

- Discharges (Please have your lawyer contact customer service for a discharge statement)
- Renewals
- Early payout or lump sum payments
- Payment date changes
- Making up missed payments or payment deferrals
- Insurance issues
- Payment issues

Please include your mortgage number and property address in any correspondence. Our mortgage administration department is available Monday through Friday, 9 a.m. to 5 p.m., excluding holidays. While we strive to acknowledge all questions within four hours of receipt, we appreciate your patience during high-volume periods.

To contact our mortgage administration department, please contact:

### Belinda Hughes

*Director, Mortgage Administration*

[647-797-3991](tel:416-504-1886%20x226)

[belinda@riverrockmic.com](mailto:belinda@riverrockmic.com)

### Laura De la Ossa

*Mortgage Administrator*

[647-797-3819](tel:416-504-1886%20x226)

[laura@riverrockmic.com](mailto:laura@riverrockmic.com)

### Nicole De Caires

*Mortgage Administrator*

[6](tel:416-504-1886%20x231)47-557-3679

[nicole@riverrockmic.com](mailto:nicole@riverrockmic.com)

### Karen Bush

*Mortgage Administrator*

[6](tel:416-504-1886%20x226)47-748-1884

[karen@riverrockmic.com](mailto:laura@riverrockmic.com)

If you need to increase or refinance your mortgage, please contact [admin@riverrockmic.com](mailto:admin@riverrockmic.com)

For further inquiries please contact us directly via email or phone at [admin@riverrockmic.com](mailto:admin@riverrockmic.com) or (416) 504-1886